Reservations and Deposit
A 50% deposit is required to secure your booking and which ought to be deposited in the account specified below. Once deposits have been received, you agree that you are bound by these Terms and Conditions. On reflection of the deposit in our account, a confirmation of the booking will be emailed to you. Deposits are not refundable in the event of cancellation or non-arrival. Please see our Cancellation Policy for further details. Please also note that any bookings without a deposit are considered ‘not confirmed bookings’ and the accommodation will be re-let if the payment is not received by the agreed payment date.
Banking Details
Accountholder: B&B Rugby Road
Bank: Nedbank Strijdom Park
Branch code: 152105
Acc. Number: 1521061998
Reference: Name of Guest or Company Name
SWIFT Code: NEDSZAJJ
Cancellations
All cancellations must be done in writing while 10 on Rugby reserves the right to withhold bank charges incurred from the deposit refund.

Payment & Settlement of Accounts
Balances of accounts should be settled upon arrival and no later than the day of departure. If payment is made via an Electronic Transfer, please supply the proof of payment upon arrival. Other accepted payment methods are credit card and cash. Apologies, we do not accept cheques.
Reservation Amendments
In the unlikely event that we need to amend your reservation, we will confirm this with you in writing in advance of your arrival. Should you be unhappy with the alternative arrangements you will be fully refunded.
Check-In and Check-Out
Check-In /Out times are flexible, but check-in is generally from 11h00 - 21h00 and check-out time is 10h00.
Please ensure that we are notified of your exact needs in advance.
Parking
10 on Rugby provides limited parking on the property, however your car is parked at your own risk.
Children
Children over the age of 12 years are welcome; however the parents/legal guardian(s) take full responsibility for the actions of their minors.
Physically-impaired Guests
Please note that due to the construction of the house 10 on Rugby is NOT wheelchair-friendly.
Pets
Regretfully, 10 on Rugby cannot accommodate pets.
No Smoking
Smoking is not allowed by law in any room, patio, courtyard or building except in the designated smoking area or further than 5 metres from a door, window or air-conditioning unit. The guest agrees to pay a penalty of R500 in case of their failure to comply. In the case of in-room smoking, the guest agrees to pay the cost of a professional deep cleanse required to clean the room. Please also note that the cost of any damage by a cigarette will be for your account as well.
Computer Use
10 on Rugby accepts no responsibility for the propagation of computer worms or viruses transmitted through use of the in-house guest computer or the wireless internet facility. WiFi access is available but not guaranteed. For security our password is changed regularly.
Room Sharing
No persons, other than those quoted at the time of booking, are permitted to share the accommodation. In the event of additional guests arriving, they will be charged the regular rates.
Rates & Rate Changes
Rates are for Bed and Breakfast only unless otherwise specified. Confirmed bookings will not be affected by any changes to our rates after the deposit has been paid. We reserve the right to alter our rates depending on applicable criteria.
Essential Services Failure
10 on Rugby does not accept any responsibility for Failure or Interruption of Utilities and Essential Services but shall make every effort to contact the authorities to report such incidences and have them resolved.